Solutions

Annual Maintenance Contract

Product support can be purchased for the Metacam product suite annually. This premium service includes the following benefits

Telephone Tech Support at our Customer Support Center
Web support that uses latest desktop sharing technologies to quickly view     customer desktops and solve support issues
Email Support to solve customer issues, receive sample file and report test     results.
Post Processor Updates customized to customer needs
Periodic Product Version and Build updates.
New Feature and Bug reports from Customers.

Metacam Help

Metacam has a comprehensive help file that is available to users with a single click of the mouse. This help file is automatically installed when the software is installed. Detailed examples for each icon and examples are available to help users overcome obstacles faced when using the software.

Metacam Tutorials

Free Tutorials are available in each install CD shipped when the product is shipped. Users can benefit from these tutorials to kick start Metacam training and to train new Metacam users. Contact support@metamation-us.com to get information about these tutorials.

Email:
support@metamation-us.com

WebEx:
faservice.webex.com

Tel:
(775) 826 1717

To report an issue please log in to our " Self Service Portal" by Clicking Here .

If you have not registered for the self service please contact us at (775) 826-1717